CEO Perspective

The best technology services companies are defined by the companies that choose to do business with them and the people they employ.  It is vital that Hosting.com offer industry-leading services and that we deploy enterprise-class technologies, but our true value is providing you with an Always On solution for your mission-critical applications.

Technology alone does not provide the Always On experience we strive to achieve.  Instead, innovative, empowered, proactive and competent support, engineering and professional services employees have earned us one of the industry’s best reputations.  I recognize the importance of people, as I am sure all of our clients do, and that is why we strive to hire and grow the best individuals within the technology marketplace.

Our goal is nothing less than 100% satisfaction for every client. In fact, we are so committed to delivering the best service – at all times – that we back it up in writing:

We guarantee our services 100%. If for any reason you are not absolutely delighted with the service you receive, we will refund your money.

As the CEO at Hosting.com, it is my job to ensure that we can provide you with an Always On experience through our services, solutions and proactive support.  We succeed when you view us as a trusted business partner, not another vendor or supplier.

In order to provide you with an Always On experience, we have made significant investments in the following areas:

Production-Ready Cloud
We have deployed one of the most trusted and secure clouds in the quickly-evolving cloud marketplace. We have built four Cloud Supersites that are connected to provide data center failover in dispersed regions of the country.  Cloud adoption has grown exponentially in the last 24 months – we have built a cloud using the industry’s best technologies including VMware, EMC, Juniper, and Dell to serve the production needs of our clients.

Cost-Effective BC/DR
For years, Business Continuity and Disaster Recovery (BCDR) are terms every person within IT has been familiar with – having the budget to create and execute on a BCDR solution has been a different story.  Utilizing many cloud services and a high availability network, Hosting.com’s Availability and Recovery solutions have made it possible for companies of all sizes to avoid downtime, provide a seamless experience to your clients, reduce the costs of traditional BCDR, and meet the regulatory demands of your industry. This is echoed in the Gartner 2010 Magic Quadrant for Cloud Infrastructure as a Service and Web Hosting report released in December 2010.  

Customer Experience
From 24x7 Entourage Support to our Customer Implementation Process and Customer Portal, we have ensured that from the moment you choose Hosting.com as your business partner that your experience is unparalleled. Customers choose to work with Hosting.com because their entire experience at Hosting.com is guided by one principle – “provide every customer with an experience that will make them life-long customers.”

I hope that you will give Hosting.com the privilege to work with you on your next infrastructure project – I can assure you that we will provide an Always On experience for both you and your end users. 

Sincerely,
Art Zeile, CEO